FAQ

Frequently Asked Questions

How much is a membership?

Usually, memberships are month to month with no contract and a onetime enrollment fee due at sign up. In anticipation of the New Years rush, however, we will temporarily be signing up new members with a six month or 1 year paid in full option ONLY. We also have a set cap on total number of members and once reached, we will utilize a wait list if necessary. Phenom has become a very unique, tight-knit community and we want to keep our numbers small enough to maintain that atmosphere for current members and clients. Our focus is on quality rather than quantity for current and future members of the Phenom fam. Pricing does not change for any current members on the month to month plan. A 6 month paid in full membership waives the enrollment fee, includes a free month and is discounted to $170 for a limited time only. The annual paid in full membership also waives the enrollment fee, includes TWO free months and costs $350. Message or call with any questions!

 

How is Phenom Fitness keeping everyone safe during the pandemic?

We are still keeping up a stringent cleaning schedule and ask everyone utilizing the gym (staff, trainers, clients and members alike) to use the provided sanitizing spray and towels. These are located directly by the front door - please spray your towel and leave spray bottles where they are to prevent damage to them. It's also a good idea to wash your hands or use provided hand sanitizer before working out and before leaving the gym. We are not requiring our members or clients to wear a mask, but please feel free to wear one if you'd like to. If you exhibit symptoms of COVID19 (or any other illness) please do not come to the gym! 

What are your operating hours? 

These hours are subject to change according to what will help us best serve our members and clients. Note we are commonly closed on New Years Day,Thanksgiving, Black Friday Christmas Eve and Christmas. It's a good idea to follow our social or subscribe to our email list to keep updated on any change to our business hours.

CURRENT BUSINESS HOURS

Monday - Wednesday 7am-9pm

Thursday & Friday 7am-8pm

Saturday 9am-4pm

Sunday 10am-2pm

Can you do credit card drafts?

Yes! Although the membership is still month to month we can draft the membership fee from your credit card on your due date for you, at no extra cost, and you can cancel it at any time.

How much is personal training?

Cost of personal training varies depending on the amount of sessions and which trainer you choose to work with. A single hour session can range between $35-$60 although package pricing and discounts are available. We like to build custom packages for our clients, so feel free to shoot us an email or DM on Instagram @phenomfitnessnc or of course come by the gym in person - we'd love to get you started!

Where are you located?

We are located at 4362 Kinnamon Village Loop in Clemmons, NC 27012, right next to Food Lion!